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Residential Services

TruePipe has the knowledge and experience to deal with all your plumbing requirements

Water Heater Plumbing

TruePipe can help with residential water heater replacement and related plumbing work, including piping connections, shutoff valves, mixing valves, and drainage considerations. The right approach depends on the existing equipment, access, piping layout, and the type of replacement being planned.

Common Work May Include

Before work begins, it is helpful to review the existing installation, available space, water connections, and any related plumbing components that may need attention.

Discuss Water Heater Plumbing Work

Tell us about the existing equipment, location, access, and the issue or replacement being considered.

Fixture Replacement

TruePipe can help with residential fixture replacement for toilets, faucets, sinks, showers, tubs, and related plumbing connections. A proper fixture replacement depends on the existing shutoff valves, water supply, drainage, access, and the condition of the surrounding plumbing.

Common Work May Include

Before replacing a fixture, it is helpful to confirm the rough-in, available space, connection sizes, access, and whether any nearby piping or valves should be addressed at the same time.

Discuss Fixture Replacement

Tell us what fixture is being replaced, where it is located, and whether there are any leaks, access issues, or related plumbing concerns.

Backwater Valve Plumbing

A backwater valve can help reduce the risk of sewage backup from the municipal drainage system entering a home. TruePipe can review the existing drainage layout, access conditions, and installation requirements to determine what may be practical for the property.

Common Work May Include

Backwater valve work should be planned carefully so the valve remains accessible for inspection, cleaning, and future maintenance.

Discuss Backwater Valve Work

Tell us about the property, drainage issue, basement layout, and whether there is existing access to the main drain.

Leak Repair

Leaks can come from fixtures, shutoff valves, supply piping, drains, water heaters, pumps, or hidden connections. TruePipe can review the visible signs, isolate likely sources, and complete practical plumbing repairs based on the condition and location of the issue.

Common Work May Include

When contacting TruePipe about a leak, it is helpful to describe where water is showing, when it happens, whether any shutoff valves have been used, and whether nearby walls, ceilings, cabinets, or flooring are affected.

Discuss a Plumbing Leak

Tell us where the leak is showing, what fixture or piping is nearby, and whether the water is active, intermittent, or already shut off.

Leak Detection Systems

Leak detection systems can help homeowners monitor water use, receive alerts, and respond more quickly when unusual water activity is detected. Some systems, such as smart water monitors and automatic shutoff valves, are installed on the home's main water line and are designed to monitor flow, pressure, temperature, and water-use patterns.

TruePipe can help homeowners review whether a leak detection or smart shutoff system may be practical for their home. The right approach depends on the existing water service, shutoff location, available space, power or connectivity requirements, access, and the type of system being considered.

Smart Water Monitoring and Shutoff Systems

Smart leak detection systems may include equipment installed on the main water line, stand-alone water sensors, or a combination of devices. Depending on the product, these systems may provide alerts through an app, monitor water-use patterns, or allow automatic or remote water shutoff when unusual water activity is detected.

Moen Flo is one example of a smart water monitor and shutoff system that homeowners may ask about. Product features, app functions, monitoring settings, alerts, automatic shutoff behaviour, warranty details, and compatibility should be reviewed using the current manufacturer documentation for the specific product being considered.

Installation Considerations

Before installing a leak detection or smart shutoff system, it is important to review the existing plumbing layout and installation conditions.

Common considerations include:

What These Systems Can Help With

Leak detection and water-monitoring systems can be useful for homeowners who want better visibility into water use or want an added layer of protection when unusual water activity occurs.

These systems may help with:

These systems are not a substitute for proper plumbing maintenance, and they do not guarantee that every leak or water-damage situation will be prevented. Product performance and limitations should be reviewed using the manufacturer's current documentation.

What to Include When Contacting TruePipe

Discuss Leak Detection Systems

Tell us what type of leak detection or smart shutoff system you are considering and where it may be installed. TruePipe can review the plumbing conditions and discuss practical installation considerations.

Residential Drain Plumbing

Drain issues can involve the fixture, trap, branch piping, venting, main drain, slope, or damaged piping. TruePipe can review recurring slow drains, drainage repairs, replacement options, and plumbing conditions that may be contributing to the problem.

Common Work May Include

When drain problems keep returning, it is important to look beyond the symptom and consider the piping layout, fixture use, access points, and whether repair or replacement may be more practical.

Discuss Drain Plumbing Work

Tell us which fixture or area is affected, how often the issue returns, and whether there are any visible leaks, odours, backups, or access concerns.

Residential Pump Plumbing

Residential pump issues can involve sump pumps, sewage ejectors, discharge piping, check valves, floats, alarms, pits, and related drainage conditions. TruePipe can review the equipment, piping, access, and symptoms to determine what plumbing work may be needed.

Common Work May Include

Pump work should be planned with attention to access, discharge routing, check valves, electrical coordination where required, and the conditions that caused the pump concern.

Discuss Residential Pump Work

Tell us what type of pump is installed, where it is located, what symptoms you are seeing, and whether there are any alarms, odours, backups, or discharge concerns.

Residential Renovation Plumbing

Residential renovations often involve fixture relocation, water-line changes, drain and vent adjustments, shutoff access, and coordination with other trades. TruePipe can help plan and complete renovation-related plumbing work for kitchens, bathrooms, basements, laundry areas, and other home projects.

Common Work May Include

Plumbing should be reviewed early in a renovation so fixture locations, wall openings, cabinetry, flooring, and access requirements can be planned before the work moves too far ahead.

Discuss Renovation Plumbing

Tell us what area is being renovated, which fixtures are changing, and whether plans, drawings, or layout details are available.

Residential New Construction Plumbing

Residential new construction plumbing involves planning water distribution, drainage, venting, fixture locations, equipment connections, and access for future service. TruePipe can work with homeowners, builders, contractors, and other trades to support practical plumbing installation for new homes or additions.

Common Work May Include

Early plumbing coordination helps reduce layout conflicts and supports a cleaner installation as framing, mechanical systems, fixtures, and finishes come together.

Discuss New Construction Plumbing

Tell us about the project, location, stage of construction, fixture plans, and any drawings or specifications that are available.